HSEQ Issues > Add an Adhoc Issue

  • Log into HammerTech (if you are not already logged in), then navigate using the left hand menu > ISSUES > New Adhoc Issue
  • Select the Issue Type from the dropdown menu. 
  • Issues are either positive or negative. Once you identify if the issue is 'positive' or 'negative', the box will expand for you to add in all the required additional information. 
  • Every issue is to be assigned a Responsible Party which can be selected through the drop down menu. Issues can be raised against a Subcontractor or an Internal User by selecting the required option from the drop down menu. Additional companies can be added where there is more than one responsible party, by selecting '+Add Additional Responsible Party'.

  • If there are Functions set up in the system, you can select the relevant option from the drop down, which will then filter the list of employers, making it easier for you to select the right responsible party. If you have only set up one function or have not set any up at all then you can ignore this step. (To read about how to set up Functions in the system see Company > Configure and Assign Functions to Employers)


  • The Identification section is automatically populated with details of the individual undertaking the Inspection and the time the Issue was raised.
  • When the observation is negative, the Resolution section will appear allowing the user to add additional details to monitor the issue's close out. By selecting Priority, the Due Date will automatically be completed.
  • The Already Resolved tick-box, provides you the ability to flag that an item has been fixed, which will continue to store the details of the issue for reporting/audit purposes, but will not assign the issue to the responsible party for rectification, once submitted.
  • By selecting Require Fix Photo, the Subcontractor will not be able to submit a Resolution without attaching a photo. However, if you as the Site Staff close out this Issues, you will not be required to attach a photo.


  • Within Issue Details, you have the option to choose from your Predefined Templates or enter details manually. To set up Predefined Templates, see My Account > Issue Templates
  • The final stage of creating a Issue, allows you to add between 1 - 3 photos of the observation. Select > Choose File and:
    • mobile device (phone / tablet) - select whether you wish to use an existing photo from your gallery or take a new picture. Follow the prompts of your relevant device and assign a photo.
    • desktop/laptop computer - browse your file system for the photo to assign.
  • Annotations can be added to the photo / pictures uploaded, by selecting the annotate button (see below)

  • Once you have finished annotating the photo, select the small X in the right corner and the image will be saved as is.

  • Once all completed, select the yellow 'Create' button at the bottom of the page.
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