HSEQ Inspections > Add an Adhoc Issue

Thank you for your patience while we update our screenshots to the new look. The functionality remains the same, just the look has changed.

Note: If the Primary Contractor has not made any Issue Types available to your company then this section will not be displayed to you in the HammerTech system.

  • Log into HammerTech (if you are not already logged in), then navigate using the left hand menu to an Active Inspection that you have either created or joined (HSEQ Inspections > Active Inspections).
  • Issues added within HSEQ Inspections are either positive or negative. Select the '+Add Issue' button to start adding in your issues below the checklist section. 
  • Select the Issue Type from the dropdown menu. Depending on the Inspection Type selected this may or may not limit which Issue Types you can select. Some inspections may have only one Issue Type while others may have multiple options.
  • Once you identify if the issue is 'positive' or 'negative', the box will expand for you to add in all the required additional information.
  • Select a Function if applicable (This will determine who is responsible for the issue IF functions have been set up by the primary contractor)
  • Select a Location for the issue (if necessary).
  • The Identification section is automatically populated with details of the individual undertaking the Inspection and the time the Issue was raised.
  • When the observation is negative, the Resolution section will appear allowing the user to add additional details to monitor the issue's close out. By selecting Priority, the Due Date will automatically be completed.
  • The Already Resolved tick-box, provides you the ability to flag that an item has been fixed, which will continue to store the details of the issue for reporting/audit purposes, but will not assign the issue to the responsible party for rectification, once submitted.
  • By selecting Require Fix Photo, the Subcontractor will not be able to submit a Resolution without attaching a photo. However, if you as the Site Staff close out this Issues, you will not be required to attach a photo.


  • Within Description, you have the option to choose from your Predefined Templates or enter details manually. To set up Predefined Templates, see My Account > Issue Templates
  • The final stage of creating a Issue, allows you to add between 1 - 3 photos of the observation. Select > Choose File and:
    • mobile device (phone / tablet) - select whether you wish to use an existing photo from your gallery or take a new picture. Follow the prompts of your relevant device and assign a photo.
    • desktop/laptop computer - browse your file system for the photo to assign.
  • Annotations can be added to the photo / pictures uploaded, by selecting the annotate button (see below)


  • Once you have finished annotating the photo, select the small X in the right corner and the image will be saved as is.

  • Once all completed, select the yellow 'Save Issue' button at the bottom of the page.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk