A worker has a predetermined number of attempts (set by company admin) at completing both the Company and Site orientation tests.
Once a worker has reached the limit of failed attempts then you can either have them complete a manual test with you and approve their orientation, or you can reset their induction test attempts.
To Reset a Failed Orientation Test:
- Log into HammerTech (if you are not already logged in), then navigate using the left hand menu > PERSONNEL > Approve Pending
- Select the worker
- Select the blue settings (cog) icon in the top right corner
- Select Reset Test
The worker will be sent a new email with a link to the orientation test.