Main Contractor Admins have the ability to clear the approval or rejected status of a worker, in cases where an error has been made, for example if a worker has been approved prior to completing the induction.
In order to clear a worker's status:
- Login and navigate to Personnel > All Personnel and access the relevant worker's profile (you can use the filter options to narrow the list down to Approved or Rejected workers).
- Use the blue cog, and select the option Clear Approval Status or Clear Rejected Status
- Confirm you would like to clear the status by selecting Remove Status on the next page.
- Once the status is cleared, if necessary, use the blue cog again to select Reset Test which will send them a new link to complete the orientation (in cases where a worker still has a Test Status of Incomplete).